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AutomaticVoiceConversationRecording

Telesis systems allow Automatic Conversation Recording applications with much of ease. All conversations on pre-selected TDM ports or IP users may be automatically recorded. Unlike other external recording products, Telesis solution is:

  • fully integrated with the Telesis System
  • cost-effective
  • easily maintained
  • capable of bi-directional, echo-free, high-quality voice recording
  • capable of archiving compressed or uncompressed voice records
  • with freeware downloading, archiving, indexing, and reporting utility XTools
  • with the possibility of Uploading Voice Records via FTP
  • with the possibility of authorized remote access over IP
  • with the possibility of re-selecting ports (to be recorded) easily with programming only

Recordable TDM Ports

  • Analog subscriber interfaces (i.e., FXS ports)
  • Telesis 4B+D ISDN interfaces (digital subscriber interfaces)
  • Basic Rate ISDN S0 ports
  • Basic Rate ISDN T0 ports
  • Analog DC loop trunks (i.e., FXO ports)
  • Analog E&M trunks
  • 2.048 Mbit E1 interfaces with the following signaling types:
    • Common-Channel Signaling (CCS)
      • DSS1 (Euro-ISDN in the TE direction)
      • DSS1 (Euro-ISDN in the NT direction)
      • ECMA QSIG (in the TE direction)
      • ECMA QSIG (in the NT direction)
      • ITU-T Signaling System No.7 ISUP

Recordable IP Users

  • SIP subscribers
  • SIP trunks
  • xSIP users

Applications

Automatic voice recording of all calls (conversations) is critical to some operations and applications such as;

  • Public Safety and Health
  • Call Centers
  • Air, Maritime, Railway Traffic Control

The integrated DVR (digital voice recorder) within Telesis systems may be used in such operations and applications for bi-directional (both calling and called party voices) recording.

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Page last modified on May 22, 2019, at 06:37 AM