Telesis systems allow Automatic Conversation Recording applications with much of ease. All conversations on pre-selected TDM ports or IP users may be automatically recorded. Unlike other external recording products, Telesis solution is:
- fully integrated with the Telesis System
- cost-effective
- easily maintained
- capable of bi-directional, echo-free, high-quality voice recording
- capable of archiving compressed or uncompressed voice records
- with freeware downloading, archiving, indexing, and reporting utility XTools
- with the possibility of Uploading Voice Records via FTP
- with the possibility of authorized remote access over IP
- with the possibility of re-selecting ports (to be recorded) easily with programming only
Recordable TDM Ports
- Analog subscriber interfaces (i.e., FXS ports)
- Telesis 4B+D ISDN interfaces (digital subscriber interfaces)
- Basic Rate ISDN S0 ports
- Basic Rate ISDN T0 ports
- Analog DC loop trunks (i.e., FXO ports)
- Analog E&M trunks
- 2.048 Mbit E1 interfaces with the following signaling types:
- Common-Channel Signaling (CCS)
- DSS1 (Euro-ISDN in the TE direction)
- DSS1 (Euro-ISDN in the NT direction)
- ECMA QSIG (in the TE direction)
- ECMA QSIG (in the NT direction)
- ITU-T Signaling System No.7 ISUP
Recordable IP Users
- SIP subscribers
- SIP trunks
- xSIP users
Applications
Automatic voice recording of all calls (conversations) is critical to some operations and applications such as;
- Public Safety and Health
- Call Centers
- Air, Maritime, Railway Traffic Control
The integrated DVR (digital voice recorder) within Telesis systems may be used in such operations and applications for bi-directional (both calling and called party voices) recording.