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XymphonyProgramming-ActivatingTheAutoAttendantForTheTrunkLineBefore using the auto attendant, voice recordings (welcome message, busy, alerting messages etc.) must be recorded. Click Routing / AutoAttendant  To edit the properties of an auto attendant, select from Attendant id and press Edit. The list has 45 Attendant id's, which are numbered from 0 to 44.  Main msg.: Number of the System message to be played upon attaching to a call. Please look the following link *Record System Message for other messages. Assume that, in auto attendant table 00, the system message 00 was recorded as a main message.  Finally, if 84000 is written in the Hot line (Sys) field on the account properties page of the trunk line or select auto attendant table from Common properties/Auto attendant on setup, when the call comes, the system uses Auto attendant table 0 and plays to the system message 0 as the main message.   In this way, different auto attendant tables can be used on different trunk lines. |