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XymphonyProgramming-Example3

Activating the Auto attendant from the trunk line, calling sales, technical service and accounting department

1. Click the link below to activate the auto attendant on the trunk line

2. Assume that subscriber 103024 and subscriber 103025 are in the sales group, 103026 and 103027 are in the technical group, 103028 and 103029 are in the accounting group

It is necessary to give a route for each group, assume that route 126 for sales group, route 125 for technical group and route 124 for accounting group.

Route is given from common propeties page, use Users / Find from the main page and write 103024 and click common properties

Write 126 in used in route text box and press OK button

Give route on 103025 (R126), 103026, 103027 (R125), 103028 and 103029 (R124) with the same method

In factory settings, all trunks use routing criteria table 1, for this reason, it is necessary to process in Table 1

Press Routing / Table from the main page

Select Routing criteria table 1 and press OK button

Select prefix 3 and press Edit button

Press Unused button to give a law number that has not been used before

Select 1 for Required authorization-Day and Night, select R126 in law action list box

In same way, use prefix 4 for R125 and prefix 5 for R124

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Page last modified on June 09, 2022, at 03:02 AM