Telesis Wiki in English | Resources / XymphonyProgramming-VoiceRecording

Telesis Products with Voice Recording Feature

Telesis IP - Digital Hybrid PBX Exchanges:

Telesis exchanges offer Voice Recording (Conversation Recording) feature thanks to its integrated DVR hardware.

Voice Recording Types;

Instant voice recording (double-sided),

Automatic voice recording (double-sided).

Instant voice recording

Instant voice recording feature is the standard feature of Telesis Telephone Exchanges. During the call, You can start the voice recording process by pressing the Rec key (voice record button), and stop the voice recording process by pressing the "Rec" voice record key again.

Voice recording process starts when analog extensions and sip phones first hold and dial the prefix of the call voice record (866 in factory values) and press hold again during the call. You can listen to the recorded voice recordings from the subscribers, where the voice recording was made, and download and back them up to your computer in compressed audio format with Xcom (PC Console).

Automatic voice recording

Telesis systems allow Automatic Conversation Recording applications with much of ease. All conversations on pre-selected TDM ports or IP users may be automatically recorded. Unlike other external recording products, Telesis solution is:

fully integrated with the Telesis System
cost-effective
easily maintained
capable of bi-directional, echo-free, high-quality voice recording
capable of archiving compressed or uncompressed voice records
with freeware downloading, archiving, indexing, and reporting utility XTools
with the possibility of Uploading Voice Records via FTP
with the possibility of authorized remote access over IP
with the possibility of re-selecting ports (to be recorded) easily with programming only

[Recordable TDM Ports]

Analog subscriber interfaces (i.e., FXS ports)
Telesis 4B+D ISDN interfaces (digital subscriber interfaces)
Basic Rate ISDN S0 ports
Basic Rate ISDN T0 ports
Analog DC loop trunks (i.e., FXO ports)
Analog E&M trunks
2.048 Mbit E1 interfaces with the following signaling types:
- Common-Channel Signaling (CCS)
  - DSS1 (Euro-ISDN in the TE direction)
  - DSS1 (Euro-ISDN in the NT direction)
  - ECMA QSIG (in the TE direction)
  - ECMA QSIG (in the NT direction)
  - ITU-T Signaling System No.7 ISUP

[Recordable IP Users]

SIP subscribers
SIP trunks
xSIP users

[Applications]

Automatic voice recording of all calls (conversations) is critical to some operations and applications such as;

Public Safety and Health
Call Centers
Air, Maritime, Railway Traffic Control

The integrated DVR (digital voice recorder) within Telesis systems may be used in such operations and applications for bi-directional (both calling and called party voices) recording.

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